Privacy Policy

1. Introduction

Elarysoft SRL ("we", "our", or "us") operates the Rideshare Companion mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the App.

This Privacy Policy applies to all users of the App, including users in the European Economic Area (EEA), United Kingdom, and California, USA.

2. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use the App.

2.1 Information You Provide

2.2 Information Collected Automatically

3. How We Use Your Information

We use the collected information for:

4. How We Share Your Information

We do not sell your personal information. We do not share your data with third parties for their marketing purposes.

We may share your information with:

5. Data Retention

We retain your data as follows:

• Account data: Retained while your account is active. Deleted within 30 days of account deletion request.
• Vehicle data: Retained while your account is active. Deleted with account deletion.
• Location history: Retained for up to 12 months, then automatically deleted.
• Usage analytics: Retained in anonymized form for up to 24 months.
• Error logs: Retained for 90 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Row-level security policies in our database
• Secure authentication with JWT tokens
• Regular security audits
• Access controls and employee training

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 All Users

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Data Portability: Export your data in a machine-readable format
• Withdraw Consent: Opt out of optional data collection

7.2 Device Permissions

You can control App permissions through your device settings:

• Location: Enable/disable GPS and background location
• Notifications: Enable/disable push notifications
• Camera/Photos: Enable/disable access for document uploads

7.3 Account Deletion

You can delete your account at any time:

1. Open the App and go to Account settings
2. Tap "Delete Account"
3. Confirm the deletion

Alternatively, email us at [email protected] to request account deletion.

8. European Users (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, you have additional rights under GDPR:

• Legal Basis: We process your data based on (a) your consent, (b) contract performance, (c) legal obligations, or (d) legitimate interests.
• Right to Object: You may object to processing based on legitimate interests.
• Right to Restriction: You may request we restrict processing of your data.
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

Data Controller: Elarysoft SRL

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about data collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information
• Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise your CCPA rights, email us at [email protected]

10. Children's Privacy

The App is not intended for children under 16 years of age.

We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete such information.

If we discover that we have collected personal information from a child under 16, we will delete that information promptly.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. Our service providers may be located in the United States or other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top
• Notify you through the App or via email
• Request consent for significant changes where required

Your continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

We will respond to your request within 30 days (or sooner as required by applicable law).

14. Data Collection Summary

Summary of data collected, as required by app stores: